Monthly Archives: October 2015

How to upload your Wintix 3 or 4 database to Center Stage

Due to vulnerabilities in FTP, Center Stage Software is now using Dropbox for Wintix data uploads. NOTE: These instructions are for Wintix 3 and 4. If you have Wintix 5, click here. In Wintix, go to Tools | Backup | … Continue reading

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How to Use the search by name function when editing a sale to either add or subtract comps to a specific performance

Due to vulnerabilities in FTP, Center Stage Software is now employing Dropbox for Wintix data uploads. In Wintix, go to Tools | Backup | Backup data. A Command prompt window will open. Leave this open until your backup completes. Click … Continue reading

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Printer ejecting blank tickets?

Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading

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How to upload your Wintix database to Center Stage

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 5 or 6 on any computer until further notice from us. … Continue reading

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Center Stage celebrates 30 years in business!

First things first!! We want to thank all of our clients over the past 30 years for choosing Center Stage as your choice in ticketing and box office software. Thirty years in the software business is a very long time. … Continue reading

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Did your Wintix background change unexpectedly?

Do you have separate initialization settings in Wintix for each computer? If your computers have an environment variable for Wintix, then that could be why you’re seeing a different Wintix background on one computer that is different from another computer. … Continue reading

Posted in Wintix 6, Wintix5 | Tagged | Leave a comment

Error – file access denied

A Wintix user reported that one of their clerks got the message Error 1705 file access denied while trying to print a receipt. However, a short time later no more errors occurred. Anytime you see an error with the phrase … Continue reading

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If you don’t do refunds, what can you do if tickets are exchanged for cheaper ones?

A Wintix user asked us what to do when a patron exchanges from a more expensive performance to a cheaper performance, since it shows that the total sale is less than the total paid and is therefore out of balance. … Continue reading

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How to prevent a seating chart from showing up online

If you need to use a seating chart for auditing or scanning purposes, but do not want your online patrons to be able to choose seats on the chart, do the following: Go to Show | Edit a show | … Continue reading

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5 | Tagged | Leave a comment

Wintix 6 – Setting up promotional prices

Wintix 6 has a different way to set up the promotional prices. In this version, promotional prices have all the features of regular prices. Here’s how to set them up. First, select the show.             … Continue reading

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