Tickets not printing correctly?

A Wintix user sent us a picture of his tickets:

ticket 2

They thought they may need to replace the printhead. If your tickets look similar to this, please do the following before replacing your printhead:

  • Check the printer cable. Unplug and plug it back in and make sure the cable is tightly plugged in.
  • Check the printhead connection. One of the connections may have worked itself loose.


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