Monthly Archives: May 2015

How to sell gift certificates in Wintix 5

When selling a gift certificate, take the order under the person’s name who is paying for it. In the remarks section of the sale, type in the name of the person that the gift certificate will be sent to. Enter … Continue reading

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How to test a show in Webtix but not have customers buy tickets

It’s always important to test a show you are going to be selling online with Webtix before it actually goes on sale. It’s not likely, but in the brief time you have the show online to test it, someone may … Continue reading

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How many times was a promo code used?

You can run a report to see how many promotional codes were used for a show. Since promotional codes use the special price code $, then all that needs to be done is the following: Go to Report | By … Continue reading

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How to determine which seating charts are used for each performance of a show

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading

Posted in Desktop Software, Wintix 6 | Tagged | Leave a comment

How to get a customer count by zip code report

Go to Mailing list | Generate a mailing list | Export email Click the Edit the query tab COPY AND PASTE THE QUERY BELOW into the Edit the query field: select sum(total_tix) as tickets, sum(total_sale) as sales, left(zip,5) as zip, … Continue reading

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Suspicious activity in Wintix sales?

One of our clients emailed: Is there any way that you can tell if someone has remoted into the system or if there is a virus in the computer system? I was just looking at the sales today for the … Continue reading

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You can make Authorize.net batch out when you want

If you run a daily sales report, you want to make sure to coordinate the time with the time Authorize.net batches out so they will match. Did you know you can configure the batch time in Authorize.net? If you go … Continue reading

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How to prevent remarks from appearing in a sales record

If there are a lot of changes to a sales record, the remarks field can get pretty crowded with records of all changes to the transaction. And that can make reports lengthy and unwieldy if the remarks are included. There … Continue reading

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How to print a customer’s account number on a ticket

Go to  File |Ticket setup | Windows printer setup –  this will bring up the label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of the main window) and … Continue reading

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How to clean your printhead and make your tickets print better

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading

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