Monthly Archives: August 2014

How to email a receipt from a sales record & determine if a receipt has been emailed

Someone calls your box office and needs a receipt emailed to them for tickets they have purchased. How do you do that? And how can you find out if a receipt has been emailed from the sales record? How to … Continue reading

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How to set up Wintix so tickets won’t print without a payment using a credit card

One of our Wintix users had a clerk who was mistakenly allowed to print tickets on a sale where the credit card was not processed for payment. To prevent this so tickets will not print without an authorization/approval code, go … Continue reading

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ScanTix release 2014.08.22

Modifications Include: 1) Enhanced scan result display. 2) Added options for sorting the event selection data in multiple methods. 3) More scan types (besides status scan) now also display the house manager alert with sale-remarks. Best run with: 1) Latest … Continue reading

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How to give away free tickets online without the regular convenience fee

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

A Visit to MerchantPlus

Twenty-nine Broadway in New York City is an unassuming address. However, it is a nicely preserved Art Deco building. We went to the last floor on the elevator, then took the stairs one more floor up to the penthouse, where … Continue reading

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Webtix6 release 2014.08.07

Code modifications include: 1) Enhanced the checkout process to improve performance and speed. 2) Modified the surcharge calculations. 3) Modified the display of cart data. Files updated since Webtix6 release 2014.07.24: (many files changed) _includes/lib.php _includes/test_version.php

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Be careful when modifying your seating plans

Whenever you decide to modify your seating plans, please contact our support team to go over what you would like to modify. Note: Always make a copy of your seating plan before modifying it, just in case! One of our … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix 6, Wintix5 | Tagged | Leave a comment

How to stop the “$” tickets (special price) from printing the dollar value

In Wintix, click on File | Ticket setup | Windows printer setup button. You will be viewing the lasertix.lbx ticket template (see screen shot below). You should see something like this (see the highlighted Price variable):   Double-click on the … Continue reading

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You can add several different types of service charges in Wintix 6

Enjoy the flexibility of being able to choose from several ways to add service charges to your tickets. Here’s a look at your options: Service charges associated with a payment type Go to File | Payment types You can set … Continue reading

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How much could online ticketing with Webtix save you?

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading

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