Monthly Archives: August 2014

How to set up Wintix so tickets won’t print without a payment using a credit card

One of our Wintix users had a clerk who was mistakenly allowed to print tickets on a sale where the credit card was not processed for payment. To prevent this so tickets will not print without an authorization/approval code, go … Continue reading

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment

How to give away free tickets online without the regular convenience fee

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

A Visit to MerchantPlus

Twenty-nine Broadway in New York City is an unassuming address. However, it is a nicely preserved Art Deco building. We went to the last floor on the elevator, then took the stairs one more floor up to the penthouse, where … Continue reading

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Be careful when modifying your seating plans

Whenever you decide to modify your seating plans, please contact our support team to go over what you would like to modify. Note: Always make a copy of your seating plan before modifying it, just in case! One of our … Continue reading

Posted in Seating Plans & Charts, Webtix Online Ticketing | Tagged | Leave a comment

How to stop the “$” tickets (special price) from printing the dollar value

In Wintix, click on File | Ticket setup | Windows printer setup button. You will be viewing the lasertix.lbx ticket template (see screen shot below). You should see something like this (see the highlighted Price variable):   Double-click on the … Continue reading

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You can add several different types of service charges in Wintix 6

Enjoy the flexibility of being able to choose from several ways to add service charges to your tickets. Here’s a look at your options: Service charges associated with a payment type Go to File | Payment types You can set … Continue reading

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How much could online ticketing with Webtix save you?

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6 | Tagged | Leave a comment