Monthly Archives: June 2014

Setting ticket printer settings inside Wintix – with an environmental variable

Posted on June 16, 2014

If you don’t have an environmental variable, go here for instructions. Each environmental needs to be unique. You can use anything you want. This can be the computer name, your name, your pet’s name. It just has to be unique … Continue reading →

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Webtix6 release 2014.06.11

Posted on June 12, 2014

Code modifications include: 1) Enhanced seating chart by adding double corner images. 2) Enhanced session handling to work better on AWS Elastic Beanstalk or other competitor PHP server farms. 3) Enhanced best available seating functionality. Files Updated Since Webtix6 release … Continue reading →

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Webtix5 release 2014.06.10

Posted on June 12, 2014

Code modifications include: 1) Enhanced the orphan seat check with Webtix6 capabilities so that it can be database controlled. 2) Modified barcode file syntax to be PHP5.4 compatible. 3) Added double-line corner images to the seating chart. Files updated since … Continue reading →

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Can’t print to the right printer? You may need an “Environment variable”

Posted on June 10, 2014

Wintix allows you to choose different printers depending on what you need printed. Go to File | Label and receipt setup and click on the Printer defaults tab. You should see three buttons with ellipses. Clicking on these buttons brings … Continue reading →

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How to input different prices for different performances

Posted on June 9, 2014

Are your Thursday through Sunday prices different than your Friday and Saturday prices? Do you need to have certain or different prices available for certain or different dates within the run of a show? You can do that easily. That … Continue reading →

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How to find a declined sale by customer ID

Posted on June 9, 2014

A Wintix user reported that a Webtix sale was declined but didn’t know who the person was.  This is the message that he received via email: A sales error occurred saving data for customer-id ‘14877’. ERROR:Credit-Card Processing Failure – Credit … Continue reading →

Posted in Desktop Software, Webtix Online Ticketing, Wintix 6, Wintix5 | Tagged | Leave a comment

How to keep the word “Row” from printing on General Admission (GA) tickets

Posted on June 6, 2014

Here is how to modify the ticket format for a general admission show (whether you’re using the default ticket format = Lasertix.lbx OR using a special ticket format [STF]). When you’re using the default ticket format (lasertix.lbx): Click on File|Ticket … Continue reading →

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Ticket delivery methods for Wintix in-house orders

Posted on June 4, 2014

For Wintix orders, you may choose a ticket delivery method (TDM) if you want to assign TDM to each sales transaction.  When doing an in-house sale in Wintix, you may choose the TDM for a specific transaction.  See screen shot … Continue reading →

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How to use ARB (Automated Recurring Billing) for subscriber payments with Authorize.net

Posted on June 2, 2014

  One of our customers wanted to use ARB (Automated Recurring Billing) so season subscribers could pay easily each month. If you would like to do this, set this up with Authorize.net as ARB.  Once you receive the Authorize.net email … Continue reading →

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How to add seats to a seating plan in use

Posted on June 2, 2014

While you cannot change the size of a seating plan once it’s in use, you can add seats to “empty” spaces in the plan. Here are the instructions for adding additional seats to your seating plan. We’ve included a couple … Continue reading →

Posted in Desktop Software, Seating Plans & Charts, Wintix 6, Wintix5 | Tagged | Leave a comment