Monthly Archives: May 2014

Any local dbf file

When you go to Mailing list | Any local dbf file, Wintix takes you to the Output folder in your Wintix database. This is the default location that Wintix saves reports you run, so it is an easy way to … Continue reading

Posted in Desktop Software, Reports, Wintix 6, Wintix5 | Tagged | Leave a comment

How to add more seats for sale when seating chart is already in use

Have you ever needed to add more seats to your seating chart but can’t because once sales are attached to a seating chart, you can’t modify the length or width of a seating plan already in use? One of our … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Wintix5 | Tagged | Leave a comment

Webtix6 release 2014.05.05

Code modifications include: 1) Corrected problem with recent 2014.04.30 release involving releasing of seats. 2) Modified health-check code. Files Updated Since Webtix6 release 2014.05.02: _includes/libf_releaseSeats.php _includes/libf_insertMainsale.php _includes/test_database.php _includes/module_admin_promoter/lib_planAdd.php _includes/lib.php _includes/test_version.php

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Webtix6 release 2014.05.02

Code modifications include: 1) Enhanced PayPal ExpressCheckout interface. 2) Enhanced event-details display so that more accurate configuration error message about zero capacity to display instead of normal “sold out” message. Files Updated Since Webtix6 release 2014.04.30: event-details.php _includes/libf_countCharts.php _includes/module_payment/class_Reserve_paypal_nossl.php _includes/lib.php … Continue reading

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Report: Two ways to find out of balance sales

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading

Posted in Accounting, Desktop Software, Reports, Webtix5, Webtix6, Wintix5 | Tagged | Leave a comment

How do you correct a sale that was sold in a wrong price category?

A customer reported that a couple of at-the-door tickets were attributed to the wrong price category (although the price was the same) and wanted to know how to find and fix that for accounting purposes. This is how you do … Continue reading

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When someones answers “How did you hear about us,” where does that information go?

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6, Wintix 6, Wintix5 | Tagged | Leave a comment