Monthly Archives: May 2014

How to make all price codes display in Wintix

As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading

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Returning patrons can retrieve their customer information in Webtix through their email address

Returning patrons who buy tickets online through Webtix can look up and auto-populate their customer information by searching by their email address (and password if they entered one). Not only is this convenient for your patrons, but it helps reduce … Continue reading

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental | Tagged | Leave a comment

How to input a connection string to connect Wintix to database on remote server

For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection string. Center Stage Software generates the connection string (connstring) and emails this … Continue reading

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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?

When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database.  They are put on the email list depending on which option they chose on the Webtix page where they entered their information.  They … Continue reading

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental, Wintix 6, Wintix5 | Tagged | Leave a comment

How to send patrons a reminder about an upcoming show

It’s getting close to the day of a performance. We know you have a lot to do, but don’t miss out on the opportunity to use this time to build and strengthen your relationship with your patrons by reminding them … Continue reading

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Do your tickets have “lines” across them when you print them?

Does your thermal ticket print lines on your tickets? We get contacted by clients requesting a new printer when their tickets display lines across the page as displayed on the above image.  You can save your organization a significant amount … Continue reading

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Webtix5 release 2014.05.16

Code modifications include: 1) Enhanced email receipt functionality regarding ticket-count, multi-cart orders, and consolidated receipt mode. 2) Enhanced the event select box adding scroll-bar for really long lists. 3) Enhanced PayPal code regarding multi-cart orders. Files updated since Webtix5 release … Continue reading

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Webtix6 release 2014.05.16

Code modifications include: 1) Enhanced appearance, email-receipt functionality, and many other minor features. Files Updated Since Webtix6 release 2014.05.14: (many files updated) _includes/lib.php _includes/test_version.php

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An important message about backing up

You probably know what we’re going to say. We do not trust automation. So when you back up: A. Get something that you understand B. Make sure it is simple enough for anyone to use C. Use it (and that … Continue reading

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Webtix6 release 2014.05.14

Code modifications include: 1) Enhanced advanced event search with many options. 2) Enhanced display of event and performance lists. 3) Enhanced display of pages on handheld devices. 4) Enhanced health-check code. Files Updated Since Webtix6 release 2014.05.05: (many files updated) … Continue reading

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