Monthly Archives: April 2014

Is your season package (ticket) saying there are no tickets available?

Posted on April 25, 2014

But you know there are? Are you selling your season package under the same name year after year? We had a customer who reported that issue and this is what the problem is: if you have a season package with … Continue reading →

Posted in Desktop Software, Season package/season tickets, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to sell merchandise with Wintix

Posted on April 25, 2014

In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Merchandise. See screen shot below: Notice all the of the check boxes are … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How do you know that the Wintix backup is working properly, and where can you find it?

Posted on April 21, 2014

In Wintix, when you click on Tools | backup | backup data, Wintix backs up the file. When the backing up is complete (should take a few minutes), the file will be saved in your C:\tix7\Output subdirectory.  See screen shot … Continue reading →

Posted in Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

Set up a Fan Club for advance sales and benefits

Posted on April 16, 2014

A Fan Club in Wintix is a group of people who qualify for advance purchase at a special price. This is usually because of a previous sales history in Wintix, but it doesn’t have to be. Any collection of people … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix6, Wintix 6 | 1 Comment

How to add multiple performance dates for a show in Wintix 6

Posted on April 15, 2014

Go to Show | Edit a show and click on the Add multiple dates button. A new window will appear. Set your starting date and ending date. Set your Defaults. We will choose the most common performance time, which in … Continue reading →

Posted in Desktop Software, Wintix 6 | Tagged | Leave a comment

Use HTML codes to format “Perf info 1” tab for Webtix

Posted on April 15, 2014

When you are setting up a show and it will be selling on your Webtix page, you may want to add some formatting to your performance information for a bit of extra attention and pizzazz. Things like adding a new … Continue reading →

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Not receiving email receipts and PDF tickets?

Posted on April 14, 2014

If you are using an email service like Yahoo or Gmail to send receipts through Wintix or Webtix, this could become an issue for you. And it could become an issue with other email providers in the future. Occasionally, we … Continue reading →

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment