Monthly Archives: March 2014

Mac users: Are you receving an error message if more than five (5) instances of Wintix are open?

A customer reported the following: There was an issue with using a Mac computer and running Wintix using Parallels. They can open as many instances of Wintix as they want to on one computer or on a number of different … Continue reading

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Webtix6 release 2014.03.21

Code modifications include: 1) Modified forgotten password saving. Files Updated Since Webtix6 release 2014.03.20: _includes/libf_sendForgottenPassword.php _includes/lib.php _includes/test_version.php

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Webtix6 release 2014.03.20

Code modifications include: 1) Modified event detail display. Files Updated Since Webtix6 release 2014.03.11: event-details.php _includes/lib.php _includes/test_version.php

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Webtix5 release 2014.03.15

Code modifications include: 1) Enhanced pre and landing pages to handle functionality changes by Authorize.net SIM payment gateway service. Files updated since Webtix5 release 2014.03.04: preprocess.php process_response.php _includes/admin_testRequirements.php _includes/test_version.php

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ScanTix release 2014.03.14

Modifications Include: 1) Replaced out-of-date database connection pool manager with alternative. 2) Updated MySQL Connector/J driver and modified code accordingly. 3) Enhanced the database health check code. Best run with: 1) Latest Java 2) Tomcat6

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Backing up data in Wintix and Webtix

One of our Wintix users is considering subscribing to Webtix, our online ticketing software.  They came up with a very good question that we would like to share with our Wintix and Webtix users: “If we back up every day, … Continue reading

Posted in Accounting, Desktop Software, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6, Wintix 6, Wintix5 | Tagged | Leave a comment

Why you should use Windows 7 PRO not Windows Home Premium in the Box Office

There are several important reasons you need the Pro version of Windows in the box office. Windows Home Premium doesn’t allow you to back up to network locations Windows Pro supports multiple printers Read more about the differences between Pro … Continue reading

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Print customer mailing information directly on envelopes

You know you can print mailing labels with Wintix, but did you know you can print your patrons’ mailing addresses and your return address directly on an envelope? This is a time-saving feature we have developed now that printers are … Continue reading

Posted in Desktop Software, Printers/Tickets, Tickets, Wintix 6, Wintix5 | Tagged | Leave a comment

GoDEX printer troubleshooting: tickets not ejecting far enough to tear at the perforation

Are you having problems with tickets not ejecting far enough from your GoDEX printer to tear at the perforation? Go to your Printing Preferences and click on the Stock tab. Check to see if the box is checked for Use … Continue reading

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Webtix5 release 2014.03.04

Code modifications include: 1) Enhanced cart session verification. Files updated since Webtix5 release 2014.03.03: preprocess.php process.php selectseats_ichart.php selecttix_bchart.php selecttix_nochart.php shoppingcart.php _includes/libf_insertMainsale.php _includes/libf_validateCartSession.php _includes/admin_testRequirements.php _includes/test_version.php

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