Monthly Archives: February 2014

Add permissions to edit publicity codes

Wintix now has a feature where you must give permission to a clerk if you want them to be able to add or edit publicity codes. This is especially useful if you are conducting an advertising or marketing campaign and … Continue reading

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How to reconcile transactions using your credit card log report

In addition to running a daily sales report, it’s important to reconcile your credit card transactions. If you are using Authorize.net as your payment gateway, you can set up a time within Authorize.net to get your batch each day (a … Continue reading

Posted in Accounting, Credit Card Processing, Desktop Software, Reports, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix 6, Wintix5 | Tagged | Leave a comment

Reports | By day | Daily summary

One day you (or your boss) will want to know how busy things are each day. The Daily summary report gives you a quick review of how many tickets are sold on each day and the total dollars sold and … Continue reading

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Reports | By day | GL codes

This report easily organizes reports every day based on a show’s accounting (general ledger or GL) code. With this report, each show has its own code. GL codes are set up initially by going to File | General ledger codes, … Continue reading

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Webtix error: There was a problem with your submission. The reservation failed. (10002) Security header is not valid.

This is a common error that you might get if you are using Paypal Express Checkout or Paypal Website Payments Pro. This means that there is something wrong with your login information that you are using to authenticate the connection … Continue reading

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Is the security code (CAPTCHA) not appearing correctly on your Authorize.net check out page?

There is an option in the Authorize.net settings that requires customers to fill in a CAPTCHA or Security Code – your patrons must type in the code to prove they are humans and not ‘bots’. Here’s how to check that … Continue reading

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Reports: What shows were sold

Of all the reports in Wintix, this one is arguably the most popular. It gives you information on what shows were sold, on what date and sales information. It can be a valuable tool to determine the busiest times in … Continue reading

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Event type report – Wintix 6

Get a report of how each event type is performing.  This can be a very useful report to see which types of show or event are selling well and which aren’t. Your marketing department wants this. Trust us. RELATED: Learn … Continue reading

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Performance summary report

This is a very useful report to gauge how each individual performance of a show does. It gives you detailed information on the number of tickets sold, total sales, total collected and the percentage of the house sold. Go to … Continue reading

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Troubleshooting Boca printer: USB serial adapter problems

One of our customers had a problem: They could not get their Windows 7, 64 bit, computer to communicate with their Boca printer. They could not locate a serial to USB cable and the USB to Serial adapter they bought, … Continue reading

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