Monthly Archives: November 2013

How to load fan-folded tickets into a GoDEX RT200i printer

Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading

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Select and sell a season package in Wintix 6

Go to Sales | Season package sale. The Season package sale window appears: The list box on the left shows all available season packages. The list box on the right shows the individual performances that are in the season package … Continue reading

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Run a sales report in Wintix 6 – by show or by day

Let’s run some reports to show yourself all the good work you’ve been doing! First we will run a report for a show we have sold, Motherless Brooklyn. Then, we will run a report of all of today’s sales. By … Continue reading

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Webtix6 release 2013.11.23

Code modifications include: 1) Many enhancements of functionality. 2) Added Amazon Flexible Payments Gateway interface. 3) Added QR-Code option for emailed tickets. 4) Added social media share links. 5) Enhanced logging. Files Updated Since Webtix6 release 2013.04.15: Many files updated.

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Authorize.net error messages explained

Got an error message from Authorize.net and not sure what it means? Authorize.net has a webpage devoted to explaining all of them: Simply type the error number into a box and the page will tell you what it is. Here … Continue reading

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Search for a previous sale – Wintix 5 and 6

Go to Sales | Sales records You can search by sale number, name, company phone, or a generic search. You can also go to the last sale and scroll. We are going to search by name.  We are looking for … Continue reading

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In what order do tickets print when you print the house?

The answer is it depends on how your seating plan is set up. If you include an aisle designation, Wintix will print the house by aisle, then row, then seat. If there is no aisle, it will be by row, … Continue reading

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How to view a mailing list and print labels for a mailing list

In Wintix, create your mailing list as a dbf file: You can open that file using Microsoft Excel for use as a mailing list. You can also open the file in Wintix by going to: Mailing list | Any local … Continue reading

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How to create a report so you can see how many tickets each person has bought for the run of show

Go to Reports | By Show | Run of show | Choose the show | All records. That will give you a listing of all sales records, including the customer name and how many tickets they purchased.

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Printing labels while selling tickets

To turn this feature on or off, go to Show | Edit a show At the bottom left of that screen is a check box labeled Print labels while selling tix. If that is checked, Wintix will prompt you to … Continue reading

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