Monthly Archives: May 2013

Having trouble emailing tickets or receipts from Wintix? We have a solution: GMail or Mandrill

The Mandrill / MailChimp interface Explanation: Mandrill is a company that offers SMTP mail service. You can use it. There is no charge (we have paid the fees). The advantage is that is that it is a little more forgiving … Continue reading

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to create a list of people who purchased tickets for a specific GL code

Perhaps you want to send an email blast to everyone who bought tickets to a show listed in a specific GL code. There’s an easy way to do this. Click on Reports | Other reports | Export email | Edit … Continue reading

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How to let another organization or partner sell reservations for tickets at your theatre

Do you want to partner with another organization who can offer your tickets as part of a package or other perk? One of our customers has such a scenario: “We have a hotel that we are partnering with to sell … Continue reading

Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to get a report on all seating charts at once if you are using multi-charts

Because the seating plans used in mult-charts are separate seating plans, it is not possible in Wintix 5 to be able to get information on all of them in one report with a seating chart graphic. However, you can get … Continue reading

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How to force a format for phone numbers

There is a way to force Wintix to use a particular format for phone numbers. Go to File | Initialization | Options 2 tab. You can input a format any way you’d like. For example, if you enter it as … Continue reading

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Customize the colors of your seating plan in Webtix

  Want the colors of your online seating plan to match the colors of your website? Or want the colors to reflect price categories? It’s simple! Just let us know which colors you want and we’ll upload them. In the … Continue reading

Posted in Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix5 | Tagged | Leave a comment

How to lock price codes and prevent anyone changing price codes

To prevent this from happening, only the box office manager should have permission to change price codes or it could cause an accounting problem. But should someone change the price codes after sales have been made, you can also correct … Continue reading

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