How to set up and use ‘Best available’ seating

(Last Updated On: October 14, 2015)

If you don’t want your patrons to choose their own seat, you can assign the seats a ranking for Best Available seating. Define it mathematically by giving each seat a number. For instance, you could use series of numbers like 1,2,3, etc. or 100, 200, 300, etc.

OR you can assign up to three rankings for each seat.

Why would you want to do that?

Say you have a piano concert. Some guests want to sit close to the piano player so they can see her expressions up close. Some may want to sit next to the soundboard to get the full impact of the music. Others will want to sit in the middle to get the best of both experiences. So you could have one ranking: 1,2,3 for the piano, but rank it 50,51,52 for the soundboard and 25,26,27 for the middle.

How do you set up Best Available seating?

In Wintix: go to Tools | Seating plans, then choose your plan. (we always suggest you copy a plan and modify the copy so the original doesn’t get corrupt or lost)

  • Double click on a seat where you wish to start the numbering process
  • Click Plan tools
  • Click Renumber seat
  • Add a new ranking number. In our example below, we are going to use only one seat ranking. Select the radio button New ranking for #1 Seating preference #1, then press OK.

new ranking

You will need to do this for all your seats.

Once you are done, you need to tell Wintix to use the seat rankings.

use ranking

  • Go to  Show | Edit a show | Internet options
  • Mark the check boxes: Use the ranking ….

Although you need to use a seating plan to have Best Available seating, the seating plan will not display online in Webtix if only one ranking is checked. Webtix will show the seating plan if two or three rankings are checked.

This entry was posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 and tagged . Bookmark the permalink.

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