Monthly Archives: February 2013

ScanTix release 2013.02.28

Modifications Include: 1) Added feature so that ticketAuthenticationSize is now configurable in web.xml. 2) Added compatibility with v6 Wintix/Webtix database.

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Customers getting receipts from Authorize.net?

A new variable to include the email address when a request for payment is submitted has been added to Wintix. A feature/annoyance of Authorize.net is that a receipt is automatically emailed to a customer. If you turn that variable off … Continue reading

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Patrons aren’t receiving email confirmations when they purchase tickets

Contact your domain registrar The most common problem we see is that the “PTR record” needs to be established. PTR records resolve IP addresses into hostnames. The explanation is here. Basically, the ISPs check the return email address. That address … Continue reading

Posted in Desktop Software, Tickets, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to remove the row indicators from appearing in your seating plan

Wintix seating plans are comprised of a grid of cells. The seating plan uses whatever has been put into the farthest left cell of the row to display as the row indicator. If you don’t put anything in that cell, … Continue reading

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How to set up and use ‘Best available’ seating

If you don’t want your patrons to choose their own seat, you can assign the seats a ranking for Best Available seating. Define it mathematically by giving each seat a number. For instance, you could use series of numbers like … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to change the name of a show

It’s quite simple! In Wintix go to Show | Edit a show. Change the title in the Show field. That’s all there is to it!  

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Webtix5 release 2013-02-08

Code modifications include: 1) Altered functionality of the calendar redirect when Zend_Cache is enabled. 2) Added easier means to disable Zend_Cache using config.php settings. 3) Added placeholder settings for config_template.php for configuring Zend_Cache. Files Updated Since Webtix5 release 2012.11.30: showdates.php … Continue reading

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