Monthly Archives: August 2012

Webtix5 release 2012.08.29

Code modifications include: 1) Resolved an issue introduced with release 2012.08.27 involving the multi-cart order enhancement with interactive charts and sale saving.  It is important to re-merge any modified libf_insertMainsale.php customizations in the “_custom/_includes/” directory with this core file release … Continue reading

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Webtix5 release 2012.08.27

Code modifications include: 1) Enhanced Webtix5 cart to better handle multi-order purchases involving the same performance with different charts. 2) Enhanced Webtix5 Authorize.net SIM interface to better handle large descriptions. 3) Altered some donation event text. IMPORTANT NOTICE: Do NOT … Continue reading

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How to set up your very own central box office using Wintix and Webtix

A theater that acts a central box office sells its own tickets, as well as tickets for other private or non-profit organizations. This is a good arrangement in cases where organizations would like to share resources and may not have … Continue reading

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Cut, copy and paste information in Wintix

Do you know how to use keyboard shortcuts? You will know at least three now since you need to use them to cut, copy and paste in Wintix. And – as a bonus – you can use these shortcuts to … Continue reading

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Webtix5 release 2012.08.17

Code modifications include: 1) Enhanced Webtix5 installer making more configuration options available at install time. 2) Enhanced handling of RTT cancel sale. 3) Enhanced handling of RTT sale-number’s with the payment gateway. Files Updated Since Webtix5 release 2012.07.22: _includes/config_template.php _includes/libf_releaseOldPendingSales.php … Continue reading

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Null tickets print between individual orders

Tickets that display the word “null” occur when you have a Flex Package set up to Print the season ticket header. The null displays because there is no date to display in a Flex Package. Uncheck the Print the season … Continue reading

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Can you add new types of credit cards for Webtix sales?

Yes! You just have to make sure that Authorize.net (or other internet gateway you are using) knows that you have added a new type of credit card you will accept. Since Webtix takes your online patrons directly to the SIM … Continue reading

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Create a login/password for ScanTix

If you are using ScanTix for the first time, you need to generate a login and password. 1) Create a Wintix clerk/password (usually all numeric for both to accommodate hand-scanners keypad) by clicking on Tools | Passwords | Edit the … Continue reading

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Authorize.net: how to switch from Test Mode to Live Mode

If you are using Authorize.net as your credit card internet gateway, and you have your Webtix set up completely the way you want it, you will need to switch from Test Mode to Live Mode, so you can begin selling … Continue reading

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Have to hit “Transmit Scan” each time you try to scan a ticket?

A Scantix customer emailed us a problem: We have the scanners logged onto our ScanTix site and things are working except it appears we have to hit TRANSMIT SCAN for each ticket to see if its valid. Which reloads the … Continue reading

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