Monthly Archives: May 2012

Back up and restore to Center Stage Software server after selling tickets at a remote event

Do you sell tickets off site at another location where there is no internet connection, and need to back up and restore to the server afterward? You will most likely want our support team to assist you with this, but … Continue reading

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FAQs about new American Disabilities Act (ADA) wheelchair seating and theater ticketing

Q. The number of companion seats is confusing. Is it one or three? A. The law requires one companion seat but it also says the customer may purchase up to three if other customers are allowed to purchase up to … Continue reading

Posted in American Disabilities requirements for ticketing, Seating Plans & Charts, Webtix Online Ticketing, Webtix5 | Tagged | Leave a comment

How to input wheelchair seating (ADA rules) for sale through Webtix

Instructions for reserved seats with a seating chart First, you need to set up the seating plan. Click on Tools | Seating plans | <double click on your plan>. Then, in the status field, put an uppercase “W” in to … Continue reading

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Americans with Disabilities (ADA) Act rules for theater ticketing

You probably know that changes to the ADA Act require all performing arts venues to to comply with several revisions to the law. The revised regulations include a new section devoted exclusively to the regulation of ticketing for wheelchair accessible … Continue reading

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Credit card error: initialization, API login and transaction key disappeared

If you suddenly can’t process credit cards, go to File |Initialization | credit card tab and check to make sure your API log in and transaction key are still there. If this happens, it has mostly likely occurred because: You … Continue reading

Posted in Accounting, Credit Card Processing, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Webtix5 release 2012.05.09

Code modifications include: 1) Modified promoter interface to be able to correctly edit labels and prices for all 48 price categories. 2) Enhanced promoter interface to enable new shows created by it to also be available for sale online. 3) … Continue reading

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