Monthly Archives: April 2012

Copy data from old shows into new shows

Is it possible to copy the data from the shows from last year into the shows for this year instead of having to type it all in again? Sure! In Wintix, go to Show | Utilities | Put in categories … Continue reading

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Delete records

One of our customers asked, “I have a number of records with an account number and no other info. How can I delete those records?” Here’s how. In Wintix, go to Mailing list | Customer lookup. Bring up the record. … Continue reading

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Webtix5 release 2012.04.24

Code modifications include: 1) Enhanced the seat and row info data display so extra commas do not display when seat info is blank. Files Updated Since Webtix5 release 2012.04.11: _includes/libf_prepareReceiptShowData.php _includes/info_cart.php _includes/info_tix.php _includes/admin_testRequirements.php _includes/test_version.php

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Setting up a show that has both reserved and general admission seating for Webtix

1. Create a seating plan for your reserved seats. For our purposes here, our test show is called “Florida Snow.” 2. Create another seating plan for your GA (general admission) seating plan. Since you don’t have real “seats” just create … Continue reading

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Webtix5 release 2012.04.11

Code modifications include: 1) Enhanced Authorize.net SIM processing to make Webtix data more compatible with gateway. 2) Enhanced the seat and row info data display to use an easy to configure uniform function. 3) Default configuration is to use consolidated … Continue reading

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Include sales tax on the receipt

At this time, Wintix does not allow you to itemize the sales tax on the receipt instead of adding it to the “service charge” on the receipt. You can, however, add the words “Includes sales tax” by the service charge … Continue reading

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How to set up and add a clerk (user) to Wintix and set the password and permissions

First,  set up clerk names and assign passwords: Go to Tools | Password | Edit the list of users. You will be prompted to log in as “sysadm”. The default password for user: sysadm is also “sysadm”. “Sysadm” is a … Continue reading

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Error: “Invalid Market Type”

If you get the error “Invalid Market Type” while trying to charge a credit card through Wintix: Go to File|Initialization|Credit Card Tab. Click on the “Market Type” drop down box and choose 0-Default. Click on Save Settings. You should now … Continue reading

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The Cancelled Sales Graveyard

Q: “Every time we cancel a sale, it leaves behind a sales record marked as a Cancelled sale. How do I get rid of these things?” A: Wintix handles its records vaguely like a double entry bookkeeping system. Under standard … Continue reading

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Restoring data into your MySQL database using a backup.sql file

Save your backup.sql file in the local C:\Tix7\Output folder (this is the default). Bring up a command prompt (DOS) window. Type cd c:\Tix7\Output. Press Enter. Type dir and press Enter. You will get a listing of files. You should be … Continue reading

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