Monthly Archives: February 2012

How to make Wintix NOT capitalize name entries when adding a customer record

New customer names added to your database can either be in ALL CAPS or in Upper and Lower Case. If you don’t want them to be in ALL CAPS: In Wintix, go to:  File | Initialization | Mailing list tab … Continue reading

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Do you need a seating chart for General Admission tickets?

No! There is no need to input a seating plan unless you need reserved seats along with GA in the same seating plan. For shows that are solely general admission, just don’t include a seating chart. When selling tickets, Wintix … Continue reading

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Information on archived shows

If you archive a show, it can’t be placed back where it was pulled from if needed?  You will not be able to pull that show back and “un-archive it.” However, you can pull reports from archived shows. Go to … Continue reading

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How to make sure receipts get printed

In Wintix, go to File | Ticket delivery method. The column labeled Receipt – make sure you have a 1 in that field (or however many tickets you want to print for each sale). If there is a zero in … Continue reading

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How do I get a “Buy Tickets” button for my website so customers can connect to my Webtix page?

We don’t supply you with a button, but we do have links for some HTML code for the button your web master creates. Before you login into the admin.php section, you will have to set up some permissions.Visit this link … Continue reading

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How to modify a receipt for a specific show

In Wintix: Go to any sale record, click on Print a receipt. Select the Custom report format radio button. The Modify button will become active. Make the desired changes to the Receipt.frx format. (See screen shot below.) Save the modified … Continue reading

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How to change the abbreviation for a show name

In Wintix, go To Show | Utilities | Change an abbreviation. Choose the show. Type in the new abbreviation at the bottom. Click on Change the Abbreviation.

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How to return seats and do a refund for a credit card sale

Go to Sales | Sales records | Search by sale number, customer name, etc. and bring up the sale you want to credit. Go to the Tickets tab | Return seats. The Removing selected seats window will appear. Choose the … Continue reading

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How to add a show remotely with Webtix

If you need to add shows remotely, do the following: Click on your link – https://www.centerstageticketing.com/sites/<name of theater>/admin.php Follow the instructions on the admin page. You should already have your own login and password to input to use the admin.php … Continue reading

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How to hold seats for a specific performance

If you don’t want to change your seating plan, nor do a reservation sale to hold different seats according to the performance of your show, you can do the following in your seating chart and this will be performance specific, … Continue reading

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