Monthly Archives: January 2012

Webtix5 release 2012.01.23

Code modifications include: 1) Modifications to seating chart display. 2) Re-enabled performance report seating-chart display.  Added ability to display report seating-chart for RTT origin shows. 3) Enhanced “getname.php” so that customer information fields are labeled request browser not cache data.  … Continue reading

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Change the time that Webtix holds pending tickets

When one of your customers selects tickets in Webtix, those seats are taken off sale. If the sale is abandoned, the seats are still held. The seats will be held until they timeout. Then, they are released. The default timeout … Continue reading

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Printing tickets on two printers

Say you have one printer you normally use to print tickets but want to have a back up printer loaded and ready to go. If you can print tickets correctly on both printers, you can do this. We will use … Continue reading

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Two ways to collect donations: set amount and amount of their choice

With Webtix, you can accept donations at the dollar level of your choice or let your patron choose their own amount to donate. For set levels of donations, you would create your donations as a “show.” To let them choose … Continue reading

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Merging duplicate customer records

This is the procedure for merging two duplicate customer records: In Wintix, go to Mailing list | Customer lookup. Type the last name of the customer you want to merge into another record. You will see all instances of that … Continue reading

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Maximum size of .jpg or graphic on ticket

Wintix allows you to put whatever graphic you want on your ticket stock, whether it be your logo or a show graphic. HOWEVER, .jpgs should be limited to a file size of less than 25k.

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Email receipt to people who have purchased tickets by phone

You can tell Wintix to print a receipt to an email. On the General Information tab of the customer’s sales record: Click on Print a receipt – the printing a receipt window will appear. Click on Print to email. Click … Continue reading

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Run a report by show listing the domains that sold the tickets

To run a report by show by domain: In Wintix: Reports|Other Reports|Export Email Choose the output file type as spreadsheet Uncheck the skip records with a blank email address button Uncheck the include only records that have opted in button … Continue reading

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Error “Cannot quit visual foxpro”

If you are trying to close out Wintix 5 and you get the error “Cannot quit visual foxpro” Do the following: Perform a ctrl – alt – delete and click on “task manager” Highlight the operation that you want to … Continue reading

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Webtix5 release 2012.01.09

Code modifications include: 1) Enhanced Authorize.net SIM code for better reporting functionality. 2) Added new prototype interface for USAePay’s hosted Payment Form service. 3) Enhanced saving of event “abbrev” data for interactive-charts. 4) Enhanced releasing of seats to better restore … Continue reading

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