Monthly Archives: December 2011

Print the house

Do you need to print the entire house? For example you may have a show at an off-site location. Go to Tools | Ticket printing | Print the house. A screen Printing tickets for a plan will come up. Choose … Continue reading

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“Authorize and capture”

For Webtix, sales need to be set up as “authorize and capture” not “authorize only.” Otherwise, the sales are voided before completion. If you are using Webtix rental, we host your data so we will set that up for you. … Continue reading

Posted in Accounting, Credit Card Processing, Desktop Software, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Search by credit card number

You can search for the last four digits of a card number. In Wintix, click on Sales | Sales records | Generic search. In the Field dropdown, select CARDNUMBER Enter the last four digits of the credit card number in … Continue reading

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Use an existing ticket layout as a special ticket format for a show or recurring show

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading

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How to sell a complimentary or special price ticket in a general admission show

When selling tickets to an event that is general admission (no seating chart used) and you need to sell a complimentary or special priced ticket, in Wintix go to: Sale | Regular Sale | Select the Show <General Admission Show … Continue reading

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Numbering General Admission Tickets for Auditing Purposes

There are three ways of numbering your tickets: You can use the Tixnum field. This field will print a series of numbers starting at 1. For instance, a sale of four tickets would be labeled 1, 2, 3,  and 4. … Continue reading

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Report for locations sold

Say you have two locations selling tickets for one location and you need to know how many tickets were sold at each. Also, one clerk sells at both locations so you need to be able to separate by times sold, … Continue reading

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Datamax “S” class – Switching to FGL printing – and back again

Datamax makes many different types and models of printers. The “S” class is their top-of-the-line, high speed, heavy duty, direct thermal printer. It defaults to being in “auto” mode. That means, it is supposed to automatically switch between FGL (text … Continue reading

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Webtix5 release 2011.12.17

Code modifications include: 1) Enhanced ADA code for better seating chart functionality. 2) Enhanced ADA code with optional ADA-Price-Code turn-off feature for those needing use of price-codes “wxWX” on non-ADA purposes. Files Updated Since Webtix5 release 2011.11.30: selecttix_bchart.php selecttix_ichart.php selecttix_nochart.php … Continue reading

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Can you change the ticket delivery method for each event on Webtix?

It depends on which version of Wintix you are using. Wintix 5 At this time, no. The ticket delivery at this time is a global setting. Setting the ticket delivery cannot be done in Webtix on a per event basis.  … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix 6 | Tagged | Leave a comment