Monthly Archives: October 2011

How to sort shows by alphabetical or chronological order

You can have shows display in either alphabetical or chronological order in Webtix. Many of our clients need to have their shows sorted in alphabetical, chronological, or by preference order in Wintix and in Webtix. If you use Webtix, you’ll … Continue reading

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Webtix5 release 2011.10.27

Code modifications include: 1) Modified Authorize.net SIM interface to better handle PRIOR_AUTH_CAPTURE mode. 2) Enhanced alternative labels for “Donation” listings. 3) Enhanced final purchase button to help prevent double-clicking while in SIM mode. Files Updated Since Webtix5 release 2011.10.24: shoppingcart.php … Continue reading

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Collect donations online without a service charge

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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Authorize.net error code 99

Response Code 99 Tool Response Code 99 indicates that the payment gateway could not authenticate the transaction fingerprint submitted for a Simple Integration Method (SIM) transaction. This error is received when the transaction fingerprint recreated by the payment gateway does … Continue reading

Posted in Accounting, Authorize.net errors, Credit Card Processing, Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to release seats that are abandoned or timed out during a Webtix sale

If seats were selected online but never purchased, the seats should be put back into the seating chart inventory automatically by Webtix. If you want to release the seats before the shopping cart times out, you must release them in … Continue reading

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Test a sale in Webtix

Once your API login and transaction key has been put into Webtix, there is one final step that needs to be done: Sell yourself a ticket. Use your regular credit card. When you are done, check the Wintix report and … Continue reading

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Error message: The resource file is not valid

Do you get the following message when opening Wintix: The resource file is not valid.  Overwrite it with a new empty one? Click Yes to overwrite the resource file with a new, empty one. The problem will disappear. Technical explanation: … Continue reading

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Webtix5 release 2011.10.24

Code modifications include: 1) Modified display labels to be customizable depending upon event-type or a certain formatted domain “<=SOMEDOMAIN=>”. This is normally used for donation-type sales (sales where there are no tickets, just a donation). 2) Modified method for redirecting … Continue reading

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Generic info on PHP and Apache versions

Some Webtix customers are running on servers with patched older versions of PHP and Apache. Automated PCI scanners do not take “patching” into consideration for compliance issues. This results in refusal of PCI approval, unless their version numbers are re-configured … Continue reading

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Webtix6 release 2011.10.19

Code modifications include: 1) Modified code to better accommodate new MySQL “Group By” SQL requirements. Files Updated Since Webtix6 release 2011.10.11: _includes/module_admin_promoter/display_priceCatEdit.php _includes/module_admin_promoter/lib_performanceDelete.php _includes/module_admin_reports/libf_perfShowList.php _includes/module_admin_venue/hook_lib_planAddEdit.php _includes/module_admin_venue/hook_lib_userNew.php _includes/module_admin_venue/hook_lib_priceCatAdd.php _includes/module_admin_venue/hook_lib_rttAdd.php _includes/module_admin_rtt/display_selecttix_bchart.php _includes/module_admin_rtt/display_selecttix_ichart.php _includes/module_admin_rtt/display_selecttix_nochart.php _includes/display_selectseats_ichart.php _includes/display_selecttix_bchart.php _includes/display_selecttix_ichart.php _includes/display_selecttix_nochart.php _includes/libf_generateSeatAuthCode.php _includes/lib.php _includes/test_version.php

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