Monthly Archives: September 2011

Webtix5 release 2011.09.20

Code modifications include: 1) Modified configuration default options for installer and config_template file. 2) Modified saving of extra data fields for customer records. 3) Added sorting options to main events page.  Sorting can now be done via first available event … Continue reading

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Webtix5 release 2011.09.13

Code modifications include: 1) Modified normal form-choice code. 2) Modified default configuration template file to use SIM’s AUTH_CAPTURE mode, if “authorize_nossl” payment module is utilized.  This is due to changes in Mastercard’s new fee schedule regarding AUTH_ONLY transactions. Files Updated … Continue reading

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How to make a seating chart show up online

Go to Show | Edit a show | Edit date | Edit chart data Check the box that says Use interactive chart (Webtix only), then you will see the chart online. Read how to prevent your chart from showing up … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Authorize.net error

Occasionally a customer gets this error from Authorize.net: A valid referenced transaction ID is required It usually resolves itself.  Authorize.net may have reset something on their end.

Posted in Authorize.net errors, Credit Card Processing | Tagged | Leave a comment

Wintix 5 users getting new Webtix rental: How to upload tables

If you already have Wintix 5 and will be getting a new Webtix rental, Center Stage Software needs your customer tables. In Wintix, click on Tools | Backup | Upload tables A Command prompt window will open. Leave this open … Continue reading

Posted in Desktop Software, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

No customer name on receipt for cancelled sale

When you cancel a sale, it removes the customer name from the sale.  (See screen shot below.) If you bring up a sale record, then click on Print a receipt – the window below comes up.  If you will notice … Continue reading

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Require that all credit card sales have the CVV2 number listed

Requiring the CV V2 number when accepting a credit cards will decrease your merchant fees a bit. This provides some security as well.  When processing the credit card, if the CVV2 does not match the credit card number or billing … Continue reading

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Adjust offset for Datamax printer

The top offset and the tear offset can be found in the following place in your printer properties. 1.    Open your printers and faxes window in Windows 2.    Right click on the Datamax 3.    Click on Printer Properties 4.    Click … Continue reading

Posted in Datamax printer setup, Printers/Tickets, Tickets | Tagged | Leave a comment

How to run a zip code report with the Export Email function

Go to Mailing list | Generate a new list | Export email. Uncheck the boxes for Skip records with blank email addresses AND Include only records that have opted in. Choose the Select by Show or Performance tab | Choose … Continue reading

Posted in Desktop Software, Reports, Wintix5 | Tagged | Leave a comment

Webtix6 release 2011.09.06

Code modifications include: 1) Enhanced the Webtix6 Health-Check. 2) Enhanced code regarding checkout-page questions.  Customer checkout questions are now in a separate file for customization purposes.  Additional checkout questions can be added with a field name starting with “question-“, which … Continue reading

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