Monthly Archives: July 2011

Send email reminders about tickets to upcoming performances

You don’t have to manually check each customer’s information  to send an email reminding them about an upcoming performance. Click on Mailing list | Generate a mailing list | Export email – see screen shot below. Then choose the Select … Continue reading

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How to edit permissions/passwords

If you are using passwords to log in to Wintix, then you can change the permissions for a clerk by going to Tools | Password | Edit the list of users. That will prompt you to sign on as the … Continue reading

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Print all tickets for all shows/performances associated with a season package

You can either bring up each sale record and print them that way, or choose one of the following methods to print the tickets you wish to print in a more efficient manner: Method 1 In Wintix, go to Sales … Continue reading

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How to handle split payments

If a customer pays with split payment (cash/check, for example), you need to create a payment type: cash/check.  Choose the cash/check payment type,  then manually input the amount of money in each column (i.e:  for a split payment of $40 … Continue reading

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See a show in Webtix that isn’t yours?

It may be called something like “Hello Dali – A Musical Revue of Spanish Artists” or other silly nonsense like this. Don’t panic – this is just the test show we set up when you first get Webtix. We always … Continue reading

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What is the process for upgrading to Wintix 5?

We remotely install Wintix V5 on your server computer.  If the server computer doesn’t already have mysql, we will also install that.  The workstations that will be running Wintix will each need to have Wintix V5 installed locally and will … Continue reading

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Special prices in Wintix and Webtix

Wintix and Webtix will allow you to put in special prices. These are: A non-standard price Unique to that sale The price can be anything the ticket seller types in Only one special price is available for a sale They … Continue reading

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Subscribers who did not renew

Most of your subscribers will renew. They usually do this in response to your first renewal campaign. A few of them will forget and need to be reminded. You do not want to be sending the same information to people … Continue reading

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Finding your most active customers

You need to speak a little SQL here. The process is called a query. Queries are wonderfully flexible and horribly complicated. Entire books have been written on the subject. Here is the query to give you a list of everyone … Continue reading

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List of everyone who purchased for an entire season

At some point, everyone wants this report. The place to start is by going to Mailing list | Generate mailing list |Create a new list. There are a number of options. Click on the Query tab | Range of sale … Continue reading

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