Monthly Archives: March 2011

Webtix5 v2011.03.25 released

Feature Enhancements: 1) Enhanced Webtix5′s configuration to optionally disable the performance page’s “Preview” (chart) buttons. Files Updated Since Webtix5 v2011.03.22 release: _includes/config_template.php _includes/info_performanceSelectList.php _includes/libf_displayAdvancedSearch.php _includes/admin_testRequirements.php _includes/test_version.php

Posted in Webtix updates, Webtix5 | Tagged | Leave a comment

How to get your new workstation to communicate with the Wintix mysql db

On the workstation, find the Tix7 folder (it should be C:/Tix7). Inside that Tix7 folder is a file called SQLRDD.INI. Open that file (the file should automatically open with notepad). The file contains the following command string: ConnString=MySQL=<dataXX.centerstageticketing.com>;UID=username;PWD=userpassword;DTB=<name of database> … Continue reading

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

Are there potential problems with print at home tickets?

A “print at home ticket” can be reprinted many times. If anyone arrives at the theatre with a reprinted “print at home” ticket, anyone can be let in. On the night of the performance, have your Report | By show … Continue reading

Posted in Desktop Software, Printers/Tickets, ScanTix, Tickets, Wintix5 | Tagged | Leave a comment

Can we save credit card information to process later?

To save credit card numbers puts a company at great financial and legal risk. Visa/MC set the rules on this one, and the banks as well.  Since our software is a box office accounting system, we had to develop our … Continue reading

Posted in Accounting, Credit Card Processing, Wintix5 | Tagged | Leave a comment

How to create a mailing list showing customers who did NOT buy certain shows

The way to do this is to compare your entire mailing list to reports.  For each show you want to include in creating this mailing list do the following: Go to Reports | by Show | Run of Show Choose … Continue reading

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

Webtix5 v2011.03.22 released

Feature Enhancements: 1) Enhanced Webtix5’s RTT module to enable display of show information. 2) Enhanced Webtix5’s RTT module to enable “coming soon” functionality. 3) Enhanced Webtix5’s RTT module to enable easier customization of text displayed to customizers via the “language” … Continue reading

Posted in Webtix updates, Webtix5 | Tagged | Leave a comment

How to resell returned tickets without accounts being out of balance

One of our customers reported the following situation: They sell seats, and some patrons return the tickets, but the venue doesn’t refund the money.  When someone gives tickets back, they go into that sale and return the seats so they … Continue reading

Posted in Accounting, Desktop Software, General Information, Wintix5 | Tagged | Leave a comment

Webtix6 demo v2011.03.18 update

Feature Enhancement: 1) Added ability to add and edit season tickets via Webtix6 administrative control panel. 2) Improved ability to auto-select performance seats when purchasing a season ticket with same seating plan.  (Still under development… There are some remaining issues … Continue reading

Posted in Webtix updates, Webtix6 | Tagged | Leave a comment

Webtix5 v2011.03.18 released

Feature Enhancements: 1) Enhanced email receipt feature to make it easier to customize with language file.  Also individual show/receipt purchases will now display the show-name in the email’s subject line. Files Updated Since Webtix5 v2011.03.06 release: _includes/libf_prepareReceiptData.php _includes/libf_prepareReceiptShowData.php _includes/libf_sendOneReceipt.php _includes/libf_sendConsolidatedReceipt.php … Continue reading

Posted in Webtix updates, Webtix5 | Tagged | Leave a comment

Can you use Cashnet with Webtix?

Here’s what we know about Cashnet: Center Stage Software has one university that uses it with Webtix. They found it more difficult than they expected. However, the campus administration insisted on using it. So we created the interface for them. … Continue reading

Posted in Credit Card Processing, Webtix Full License, Webtix Online Ticketing, Webtix Rental | Tagged | Leave a comment