Monthly Archives: December 2010

Webtix5 v2010.12.24 released

Feature Enhancements: 1) Enhanced Webtix’s installer to prefer Zend::Mail (if available) when connecting via an SMTP server.  Due to enhanced functionalities, it is preferred that customers currently use Zend Server CE, Zend Framework, and Zend::Mail. 2) Enhanced code for release … Continue reading

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Fix for seating chart that replaces aisles with dots

Rarely a seating chart will show dots when there should be aisles.  This is a problem dating back to the earlier versions of Wintix. If you get this problem, you need to update to the current version. To do this, … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Webtix rental setup options

Setup options for the Webtix rental Default timezone = Eastern, Central, Mountain or Pacific returnToFirstPage = “” // after a sale is completed, where will the customer be returned cPromoSaleStatus = ‘$’ // character used to determine promotional seat placement … Continue reading

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Webtix5 v2010.12.14 released

Bug Fix: Webtix5 has been updated to fix a minor RTT problem that previously allowed non-selection of general-admission tickets to be added to cart.  This only affected a few RTT customers under limited circumstances. Files Updated Since Webtix5 v2010.12.14 release: … Continue reading

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Webtix5 v2010.12.10 released

Bug Fix: Webtix5 has been updated to fix a reports problem for displaying Wintix5 sale records that have no associated customer record.  If your single-performance reports and will-call reports do not match, you should get this update. Files Updated Since … Continue reading

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Price category report lets you see pricing points for each performance

Do you want to see how many tickets were sold per price category for a particular performance? To see the breakdown of different pricing, you can run a price category report. Go to Reports | by show | by single … Continue reading

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How to generate a unique web address for donations and merchandise

Want to collect donations and sell merchandise through Webtix? This is easily accomplished by entering a show called “Donations” or whatever merchandise you want to sell, such as tee shirts.  Let’s start with donations. It will show up in the … Continue reading

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Boca Submicro 44 Printer Driver instructions

Many ticket printing problems can be solved by making sure you have installed the correct drivers for whatever printer you have. Here’s the link for the Boca Submicro 44 http://bocasystems.com/driver.php Download the file printer_drivers.exe, then extract it the c:\boca folder … Continue reading

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Setting up a Datamax E-4205e

1. Load the ticket stock Unlock the printhead and lift it so it is vertical. Push the stock to the left side. Push the turquoise guide so it is guiding the stock and holding it against the left side of … Continue reading

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Can Wintix sales be downloaded into Quickbooks?

A customer that uses Wintix was looking at other financial software for their non-profit organization and was wondering if Wintix sales/purchases can be linked to immediately download into Quickbooks. We use Quickbooks here. We have considered integration with Wintix for … Continue reading

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